RETURN & SHIPPING POLICY

As we are dealing in mainly computer/CCTV parts. We provide Return/replacement/Repair as per company (here company means brand of product) policy.

There are many products customer/dealers can take warranty directly from company. And some of the products like (import hard disk/ram) where we will provide you the replacement/refund of the product.

Refund will be provided only if replacement product is not available with us to deliver to you. In every product description we are providing the warranty of the product.

Shipping charge

For replacement /repair of any product one side shipping charge will be beard by dealers and one side we will bear.

Cancellation Return & Refund policy

Cancellation. Our Customers can cancel order before the Shipping of the material. Once the order is shipped he is not allowed to cancel the order. Once the order is cancelled 100 percent amount will be transferred to the bank account within 48 hours and the same will be reflected in his bank account in 24-48 hours.

Refund - In case of cancellation of order we will refund full amount within 48 hours and same will be reflected in customer account within 24-48 hours. In case of replacement of product we will initiate refund only if we are unable to replace/repair the product within 30 days of receiving the faulty product. If the product is rejected by the respective company then the same product(un-repaired) will be dispatched to customer.

Our Vision

To obtain 100% customer satisfaction in terms of quality, price, and service of IT goods and services purchased and to be the market leader .wider region with the highest level of commitment to our customers.

Our Mission

To provide customers with quality IT goods and services of the highest standard at an affordable price and after sale service.

Our Strength

Our core competencies are spread in diverse field from software,cctv, mobile phones, We aim to provide highly competitive price- performance solutions and services. We are one point solution providers of all services infrastructure and manned by a team highly skilled and dedicated professionals.